How Can We Help You?
Search common questions or email support for account-specific help
What We Can Help With
Getting Started
Signup, first calls, browser permissions, and account setup
Email about this
Billing & Balance
Payments, refunds, and prepaid balance
Email about this
Technical Issues
Microphone, audio, browser, and call quality troubleshooting
Email about this
Features & Usage
Outbound calling, contacts, call history, and number requests
Email about this
Quick Start Guide
Sign Up
Create your free account in seconds
Add Balance
Top up with as little as £5
Start Calling
Dial a listed international number
Frequently Asked Questions
Can I use FiraPhone inside ChatGPT?
Yes. Add the FiraPhone app in ChatGPT and connect your FiraPhone account. Ask ChatGPT to call a landline or mobile: FiraPhone opens a dial pad in the chat, shows the rate, and you press Call. Calls use your FiraPhone balance.
Is FiraPhone a Skype replacement for phone calls?
FiraPhone is designed to replace the Skype dial pad job: calling landlines and mobiles from a computer. It is not trying to replace every Skype chat, meeting, or community feature. If you need paid calls to real phone numbers from a browser, that is the core use case.
How do I call a landline from my computer?
Sign in to FiraPhone, allow microphone access, enter the landline or mobile number in international format, check the shown rate, and start the call from your browser. No desktop app is required for the core outbound call.
What are your rates for international calls?
Landline rates start at £0.01/minute. Mobile rates vary by destination. You can compare both on the pricing page and check the exact number rate before calling. All pricing is in GBP (£).
Do I need to sign a contract?
No contract is required. FiraPhone uses pay-as-you-go prepaid calling balance, so you can add credit when you need it and use it for supported destinations. Unused balance remains available as long as your account is active.