1. Information We Collect

We collect information you provide directly to us, including name, email address, phone numbers you save or call, and support messages. We also collect account usage data, call records, device information, and payment transaction metadata. Card details are handled by Stripe and are not stored by FiraPhone.

2. How We Use Your Information

We use your information to: provide and improve our services, process transactions, send communications, prevent fraud, and comply with legal obligations.

3. Information Sharing

We do not sell your personal information. We may share information with: service providers who assist our operations, when required by law, or with your consent.

4. Data Security

We use reasonable technical and organizational safeguards, including encrypted connections in transit and trusted infrastructure providers. However, no method of transmission or storage over the Internet can be guaranteed to be completely secure.

5. Your Rights

Depending on your location, you may have rights to: access your data, correct inaccuracies, delete your data, opt-out of marketing, and data portability.

6. Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyze usage, and personalize content. You can manage cookie preferences through your browser settings.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

8. Data Retention

We retain account information and call records while your account is active and as needed for billing, support, fraud prevention, legal obligations, and service operation. FiraPhone does not record calls in the standard outbound calling flow.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children under 13.

10. Contact Us

For privacy-related questions, please contact us at firasoftwareltd@gmail.com.

Privacy Policy